Volunteers at Hidden Door 2017

Our Policies

We want Hidden Door to be a positive and safe experience for everyone involved. We have various policies and procedures to help us take care of our team, contributors, volunteers and audiences.

On this page we share our Code of Conduct, our policies on Equal Opportunities, the Environment and Safeguarding Adults and Young People, and our zero-tolerance stance on Sexual Harassment.

Code of Conduct

Our Code of Conduct explains how we work together and what we expect of people who work with us.

Read our Code of Conduct (PDF document, opens in new window)

A commitment to our team

We are committed to:

Our expectations of our team

The team is committed to following Hidden Door’s organisational policies and procedures whilst undertaking their duties and responsibilities.

This means fostering a friendly and inclusive working environment, behaving in a professional and respectful manner at all times, supporting the objectives and spirit of Hidden Door and working to the same high standards with all people, regardless of their age, gender, sexuality, race, disability or religion. This includes respecting the boundaries of others and respecting their privacy and personal choice of lifestyles, customs, values and spiritual beliefs.

Dealing with grievances

Where a team member’s behaviour is considered to be inappropriate and/or harmful to the festival, fellow team members, contributors, members of the public or Hidden Door’s partners, involvement with the organisation may be ended. Examples of behaviours which will not be tolerated include:

Equal Opportunities

Our Equal Opportunities Policy and our Community Engagement and Outreach Strategy outlines our commitment to making Hidden Door a safe and welcoming space that fosters the participation and engagement of diverse communities.

Read our Equal Opportunities Policy

Environmental Strategy and Statement

We are committed to playing our part in working towards the Scottish Government’s goal of being carbon neutral by 2045. We have an Environmental Statement and an Environment Strategy that guides our work in this area. Please get in touch if you’d like to know more or to work with us on this ambition.


Our Safeguarding Policies for Adults and Young People outline our commitment to upholding the rights of all people to live a life free from harm, abuse, exploitation and neglect. It also outlines steps to take to report any concerns.

Read our Safeguarding Policy (PDF document, opens in new window)

Sexual Harassment Policy

Hidden Door is committed to being a safe space for everyone. We will not tolerate any form of sexual harassment, including but not limited to inappropriate or unwelcome conduct, non-consensual touching or verbal harassment.

If any member of the team, participant or member of the public behaves in a way that breaks our policy, we have a clear procedure that we will follow.

Read our Sexual Harassment Policy (PDF document, opens in new window)

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